- 871
- 241
France's national postal service, La Poste, reported a massive outage that knocked out all of its information systems. The incident disrupted digital banking and online services for millions of users.
La Poste is a state-owned company with over 250,000 employees and is part of Groupe La Poste. The group provides parcel and mail delivery services, banking and insurance, and mobile communications.
The company announced on social media that the outage disrupted several platforms: its main website, mobile app, digital identification service, and Digiposte document storage platform. Some post offices also experienced service interruptions, although La Poste representatives stated that customers can still conduct banking and postal transactions through operators at service counters.
[td]"Online payments remain available for bank clients with SMS authentication. Cash withdrawals from ATMs, card payments at in-store terminals, and transfers via WERO are operating as usual," the company clarified.[/td]Representatives of La Banque Postale (the banking division of Groupe La Poste) confirmed that online services and mobile apps are also not working, but key banking transactions can be carried out as usual.
[td]"Essential banking services are unaffected. Payments, interbank exchanges, and transaction processing are operating as usual. Cash withdrawals, card payments in stores, and WERO transfers are still available," La Banque Postale stated. Online card payments are also available (with SMS authentication instead of the standard Certicode authentication).[/td]Although the postal service has not yet disclosed a timeline for a full restoration of service or the nature of the incident, French media reports that the outage was caused by a large-scale DDoS attack that affected the company's operations nationwide.
UPDATE:
According to French law enforcement, the pro-Russian hacker group Noname057 has claimed responsibility for this attack. This group has also been linked to other cyberattacks in EU countries, including attacks during the NATO summit in the Netherlands and on French government websites.
La Poste is a state-owned company with over 250,000 employees and is part of Groupe La Poste. The group provides parcel and mail delivery services, banking and insurance, and mobile communications.
The company announced on social media that the outage disrupted several platforms: its main website, mobile app, digital identification service, and Digiposte document storage platform. Some post offices also experienced service interruptions, although La Poste representatives stated that customers can still conduct banking and postal transactions through operators at service counters.
UPDATE:
According to French law enforcement, the pro-Russian hacker group Noname057 has claimed responsibility for this attack. This group has also been linked to other cyberattacks in EU countries, including attacks during the NATO summit in the Netherlands and on French government websites.